Privacy Policy

Your data stays (protected) with us.

This Privacy Policy explains how The Good Nest (the “Site” or “we”) collects, uses, and shares your personal information when you visit our Site or make a purchase.

1. What Information We Collect

We collect information to make your experience smooth, process your orders, and provide support. Any information that can identify you is called Personal Information. Here’s what we collect and why:

a) Device Information

What we collect: Browser type, IP address, time zone, cookies, pages you visit, search terms, and how you use the Site.
Why we collect it: To make the Site work properly for you and improve it using analytics.
Where it comes from: Automatically collected when you visit the Site via cookies, logs, or similar tools.
Who we share it with: Our service provider Shopify, who helps run our online store.

b) Order Information

What we collect: Name, billing/shipping address, payment info (credit/debit card, UPI), email, and phone number.
Why we collect it: To process and deliver your orders, send invoices or confirmations, communicate with you, prevent fraud, and, if you opted in, send updates or promotions.
Where it comes from: Provided by you when you place an order.
Who we share it with: Shopify.

c) Customer Support Information

What we collect: Name, email, phone, and order info when you contact us for support.
Why we collect it: To assist you with questions or issues.
Where it comes from: Provided by you.

2. Minors

Our Site is not intended for anyone under 16. We do not knowingly collect information from children. If you’re a parent and think your child has shared info with us, contact us at info@thegoodnest.com to request deletion.

3. How We Use Your Information

We use your Personal Information to:

Process orders, payments, and shipments.
Communicate about your order or account.
Improve our website and services.
Send updates or promotions if you’ve opted in.

4. Who We Share Your Information With

We share your info only when needed to provide services or follow the law. For example:

Shopify, to power our online store.
To comply with legal requests (subpoenas, regulations, etc.).

5. Behavioral Advertising

We may use your info to show ads or promotions we think you’ll like. For example:

Google Analytics: helps us understand site usage and you can opt out.
Targeted Ads: You can opt out via Facebook, Google and Digital Alliance Ads.

6. Cookies

Cookies are small files stored on your device to make your experience smoother. They help the Site remember your preferences, login, and region.

Types we use: functional, performance, advertising, and social media cookies.
Duration: Session cookies expire when you close the browser; persistent cookies may last from 30 minutes to 2 years.
Managing cookies: You can control cookies via your browser settings. Blocking cookies may affect your experience. More info: allaboutcookies.org.